Digital Concierge Program

The work of state government plays an important role in the history and culture of California. The Digital Concierge Program wants to help state agencies discover, connect, and share their unique stories.


The California State Library’s Digital Concierge Program is a content-creation, digitization, and digital preservation center dedicated to preserving and sharing the collections hidden throughout California state government. Digital Concierge collaborates with state departments to identify and showcase the most culturally significant, sought-after or at-risk parts of their collections and records, in addition to the collections held by the California State Library.

At Your Service

If you work for a California state agency and can answer yes to any of the following questions regarding your public records and collections, then the Digital Concierge Program may be able to help!
  • Does your agency possess unique historical records, photographs, videos, recordings, reports, manuscripts, maps and other materials of cultural significance?
  • Are your agency’s historical records hidden away in a filing cabinet or stored at a remote location? Are the collections at risk of damage or loss?
  • Does your agency have cultural materials that are challenging to find, access, and share?
  • Do you and your agency need help creatively displaying and exhibiting materials online?
  • Are the records held by your agency unavailable anywhere else in California?
  • Do you and your agency want to create digital copies of your most significant historical records but you don’t know where to start?

What We Do

The Digital Concierge Program:
  • Consults with and advises state agencies regarding best practices and standards for the digitization and digital preservation of their culturally significant, sought-after, or at-risk collections and records.
  • Facilitates digitization projects on behalf of state agency partners, including:
    • Assisting with the identification, selection, and preparation of materials for digitization and online access.
    • Managing digitization, quality assurance, and quality control workflows and processes to ensure the successful completion of digitization projects.
    • Identifying and coordinating with vendors for outsourced digitization work.
    • In-house digitization of selected materials – particularly rare or fragile materials – by trained program staff.
    • Providing public online access to materials digitized through the Digital Concierge Program.
  • Collaborates with state agency partners to highlight their work and share their stories with the public through platforms such as Google Arts & Culture.
For additional information about the role of the Digital Concierge Program at the California State Library, see the 2020 Annual Report and the Digital Preservation Strategy.

Contact Us

For more information on the Digital Concierge Program: Email: Phone: (916) 603-7156 Not a state agency but in need of digitization assistance for your organization’s archival materials? California Revealed is a California State Library initiative that helps public libraries, archives, museums, historical societies, and other heritage groups digitize, preserve, and provide online access to materials documenting the state’s history, art, and cultures. They also provide free access and preservation services for existing digital collections, including technical advice and guidance, for partner organizations with in-house digitization programs. Visit the California Revealed website for more information about how to become a partner and to access a wide variety of archival collections held by organizations throughout California.