California welcomes American Library Association!
ALA 2008 great fun at “Happiest Place on Earth” 

For California State Library (CSL) staff, as for thousands of other library professionals from around the country, learning, networking and information sharing was particularly fun at this year's American Library Association (ALA) Annual Conference. Anaheim, the location of the national 2008 event, is home to Disneyland and the upbeat energy of the “Happiest Place on Earth” permeated the conference.

Though whimsy was in the air, CSL staff enjoyed absorbing the high-level of expertise and best-practices exchanging they discovered at the General Sessions and exhibits. In addition to participating in 5 panels, the CSL's ALA attendees or “scouts” reported on a total of over 50 individual programs via a CSL wiki.

One highlight of the conference for most CSL staff was the specially arranged behind-the-scenes tour of the Disney parks. Bruce Kimbrell of the Disney Institute lead the tour and provided a mini-seminar in customer service, with insights into Disney's secrets of exceeding customers' expectations. 
 

CSL Staff Programs at ALA 2008

DATE PROGRAM STAFF
Saturday, June 28 Digital Storytelling: Where Outreach, 
Local History, Programming 
and Technology Collide 
Kathy Low
Saturday, June 28  P(l)anning for Gold: Preservation 
Models in California and the West 
Susan Hildreth
Gary Kurutz
Saturday, June 28 Diversity Fair: California Indian 
Historical Resources Project 
Susan Hanks
Sunday, June 29  Let Me Ask You This: Constructing 
& Using Effective Surveys 
Cindy Mediavilla
Sunday, June 29  Adult Learners: Helping Libraries 
Make MAGIC 
[LOCATION: Disneyland Hotel, Magic Kingdom]
Susan Hildreth
Jacquie Brinkley


  

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