On August 25, 2006 Governor Arnold Schwarzenegger sent Susan Hildreth an official letter in which he praises CRB’s DVD, “Bringing Young People to the Policy Table.”  Here is the complete text of his letter:

Dear Ms. Hildreth,

Thank you for writing to me and sharing the educational DVD.  I always enjoy hearing about initiatives that are helping to nurture the young people of California.

I also appreciate your remarkable efforts to promote the role of our future leaders in the important issues facing our state.  Your commitment to our youth is carrying forward the California State Library’s proud legacy of enhancing education and enriching our communities.

Again, thank you for your letter.  California relies on education leaders like you who care about the well-being and success of our children.

Sincerely, 
Arnold Schwarzenegger 

Last week and the week before, my wife and I had the privilege of doing research for our book in the California History room of the California State Library and we wish to express our appreciation not simply for the facility, its holdings and the excellence of the preservation, organization and arrangement but for the incomparable quality of the staff.

John Gonzalez and the several members of the staff could not have been more supportive, helpful, knowledgeable, and downright enthusiastic in serving our needs and those of every other visitor whom we saw there.  We commend you and all concerned on the operation of this important function of state government.

We have both joined the California State Library Foundation.  Thank you.

Robert Commanday and Mary Commanday, Oakland

California State Library’s Government Publications service “swiftest” for customer in Wales

A writer seeking an obscure item [Carnes, E. K. 1912a. 'Collecting ladybirds (Coccinellidae) by the ton'. California State Horticultural Committee Monthly Bulletin 1: 71-81] found not only his materials but also superior customer service through the work of Library Technical Assistant Dia Reid of the California State Library’s Government Publications Section.  The customer wrote:

You clearly run the swiftest, most efficient library service in the world, and I shall sing your praises wherever I go - first stop, Thanksgiving tomorrow with a Californian friend of ours here in Cardiff.

The quality is excellent, by the way: I'm off to read it now.

Tony Bianchi, Cardiff, Wales